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Vantage Premium script errors

Resolved 8 replies bug-reportthemetheme-vantage
8 years ago · Last reply by kimkhd 8 years ago

Hi! I purchased the Vantage Premium theme in 2016. I have it installed on a website and just recently the Instagram feed is now not working. They said it is because of Java Script errors. They had me deactivate my plugins and my theme – the theme was the culprit. Is there an update to the Vantage Premium Theme? I have Vantage Premium Version: 2.5.4.

Or can you help me fix the errors?
Thank you!

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Replies

8
  1. Alex S Staff 8 years, 11 months ago

    Hi Kim,

    Do you have a public URL where we can take a look at what’s going on? What Instagram plugin are you using?
    To clarify, you have the latest version of Vantage Premium.

  2. kimkhd 8 years, 11 months ago

    http://salon54ptc.com/
    It is Instagram Feed by Smash Balloon on the home page and Gallery page. And my tabs on the Stylists page aren’t working either and that is Shortcodes Ultimate by Vladimir Anokhin – both plugins are updated.

    I am using a child theme as well.
    Thank you SOOOO much for your assistance! :)

  3. Alex S Staff 8 years, 11 months ago

    Hi Kim,

    Would it be possible for you to create a temporary admin account for us so we can log in and take a look at your settings?

  4. Alex S Private Staff 8 years, 11 months ago

    This is a private message.

  5. kimkhd 8 years, 11 months ago

    Done!

  6. WordPress Private 8 years, 11 months ago

    This is a private message.

  7. Alex S Staff 8 years, 11 months ago

    Hi Kim,

    How’s that? I suspect you’ve found a bug in Vantage. :(

  8. kimkhd 8 years, 11 months ago

    Thank you so very much!!! Sorry about the bug, but happy to have helped out!?!?
    Thank you for your quick response and solution.
    Kim

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