This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Vantage oft side menu missing

Resolved 10 replies premiumthemetheme-vantage
smgarnsey
11 years ago · Last reply by Andrew Misplon 11 years ago

I think I may have inadvertently modified a setting which now causes the left side menu of my Vantage installation to not display. As a result, I can no longer login, open the dashboard, or continuing making edits. I have not yet completed my site edits and it is not yet ready for hosting. I am currently building it on localhost. I was making strong progress until I discovered this mistake. Please help me if you can

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

10
  1. Andrew Misplon Staff 11 years, 4 months ago

    Hi Steven

    So to confirm, when you login you can’t see the main left WordPress menu?

    De-activating all your plugins might be a good place to start:

    http://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/

  2. smgarnsey 11 years, 4 months ago

    Thank you Andrew. I cannot login at all. My site loads but all of the links on the left such as the login prompt, WP links etc. do not show. Should I proceed with deactivating/reactivating the plugins?

  3. smgarnsey 11 years, 4 months ago

    I tried renaming the plugins folder. It had no affect when I loaded my site to the localhost. The site loads and functions but I cannot login or reach the dashboard.

  4. Andrew Misplon Staff 11 years, 4 months ago

    Do you know what you changed when this happened?

  5. smgarnsey 11 years, 4 months ago

    I am not sure exactly what caused this but I may have been unchecking some of the boxes related to menu settings in Vantage

  6. Andrew Misplon Staff 11 years, 4 months ago

    Vantage shouldn’t impact what you’re seeing in the WordPress admin. To confirm whether Vantage is to blame head to wp-content/themes and delete the Vantage folder. Your installation will default to another theme.

  7. smgarnsey 11 years, 4 months ago

    I think I can get to the login and subsequently to the dashboard. What should I do to reload Vantage?

  8. Andrew Misplon Staff 11 years, 4 months ago

    Re-install from Appearance > Themes > Add New: search for Vantage, then upgrade from Appearance > Premium Upgrade by clicking Already Paid? top right.

    Or manual installation instructions found in your order email.

    Thanks

  9. smgarnsey 11 years, 4 months ago

    It works! I really like the flexibility of Vantage! Thanks Andrew

  10. Andrew Misplon Staff 11 years, 4 months ago

    Super, glad that helped.

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread