Notice: This thread is over two years old; the information may be outdated. Please consider creating a new thread if you require free support. If you have an active SiteOrigin Premium license, you can email our premium support desk at [email protected].
Hi, I just purchased Vantage Premium and installed, updated permalinks, and site is only showing a dot. some links in the administration lead to error
any suggestions on how to make this work?
and yes even your p order number doesn’t work for me :-(
Hi Robert
Sorry to hear about these hassles.
Please try deleting Vantage and completing a manual installation of the theme. You can find the download link for the ZIP file in your original order confirmation email from SiteOrigin. If you’d like to re-send that email to yourself you can do so from here: https://siteorigin.com/orders/. Our instructions for a manual installation can be found here: https://siteorigin.com/basics/updating-theme-from-zip/.
It’s possible there might have been a delay in your order being processed by our downstream service providers. Your order number should be recognised today. To confirm, your order number can be found in your order confirmation email from SiteOrigin – not to be confused with the PayPal transaction ID.