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vantage not showing

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Robert Deans
11 years ago · Last reply by Andrew Misplon 11 years ago

Hi, I just purchased Vantage Premium and installed, updated permalinks, and site is only showing a dot. some links in the administration lead to error

any suggestions on how to make this work?
and yes even your p order number doesn’t work for me :-(

URL: http://www.webcity.co.nz

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  1. Andrew Misplon Staff 11 years, 4 months ago

    Hi Robert

    Sorry to hear about these hassles.

    Please try deleting Vantage and completing a manual installation of the theme. You can find the download link for the ZIP file in your original order confirmation email from SiteOrigin. If you’d like to re-send that email to yourself you can do so from here: https://siteorigin.com/orders/. Our instructions for a manual installation can be found here: https://siteorigin.com/basics/updating-theme-from-zip/.

    It’s possible there might have been a delay in your order being processed by our downstream service providers. Your order number should be recognised today. To confirm, your order number can be found in your order confirmation email from SiteOrigin – not to be confused with the PayPal transaction ID.

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