Hi friends.
Faced with this problem:
Theme Vantage does not work on mobile devices, together with the plugin “NEX-Forms – The Ultimate WordPress Form Builder.”
When using the plug-in for mobile devices gray screen.
Also, when using the plugin disappears button “scroll-to-top.”
Is it possible to fix this conflict?
URL: http://www.adwork.by
Shows an example of the conflicting plugin: http://www.adwork.by/about/page-test-forms/
I must say that the plugin nulled.
The site developer plugin raised this theme, the plugin does not work precisely with Vantage.
Author plugin refuses to communicate without a purchased license.
I would like to buy a license plugin, but do not want to spend money for nothing if it does not work with Vantage.
Hi Adwork.by, thanks for your patience. We’ll be with you as soon as possible.
There is unfortunately a conflict between this plugin and Vantage on mobile devices. If you haven’t committed to this plugin just yet then we can recommend Gravity Forms as a premium form plugin that’s been well tested with Vantage and doesn’t have any problems.
In functions.php Vantage adds the following body class when a mobile device is being used:
if( wp_is_mobile() ) { $classes[] = 'mobile-device'; }This class is causing the conflict with the form plugin. This class is however required for the mobile menu delivery.
This conflict is unfortunately not something we’re able to resolve right away. If possible, another plugin would be the easiest solution.
As you can see, in addition to the gray screen on a mobile device, layout breaks the mold itself. This happens for the same reason?
Is it possible to fix a simple renaming of classes?
Can I somehow contribute to solving this problem?
Can provide access to my site.
I’m not one faced this problem, I think it is to do this.
Sorry for my “English” :)
Too bad that you can not edit comments.
Thanks for the further feedback. I can’t promise that we’ll be able to resolve but we will take a further look today and report back. Chat a bit later.
Thanks, I’ll wait. We cannot allow such a beautiful plugin did not work with such a wonderful theme.
We’ve managed to locate the problem. Both Vantage and the plugin were using the same class name for mobile devices. I’ve fixed the issue in this version of Vantage:
https://siteorigin.com/wp-content/uploads/2015/03/vantage.2.3.3-Nex-Fort.zip
To install you’d need to switch to any other theme, delete Vantage, then install the new ZIP file from Appearance > Themes > Add New: Upload Theme.
We’ll resolve the problem in the next update so there is no need to child theme this.
Hope this helps.
The problem is solved. Thank you very much for the quick solution! Waiting for fix in the next update.
Super, glad that helped. Yup, we’re on the fix. Will have it as part of 2.3.4.
All the best.