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Vantage Headline Widget Background Image

Resolved 11 replies premiumthemetheme-vantage
tgmaffiliates
11 years ago · Last reply by Andrew Misplon 11 years ago

Hello,

I am trying to add a background image to the Headline Widget on my custom home page, but when I go to Widget – Edit – Design, the ‘Select Image’ button under Background Image seems to be un-clickable?

Not sure if I am doing anything wrong here?

URL: http://wingsunhoe.com

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Replies

11
  1. Andrew Misplon Staff 11 years, 2 months ago

    Hi tgmaffiliates

    That button seems to be ok on my side. Please try troubleshoot:

    1. Start by running any pending updates at Dashboard > Updates.

    2. De-activate all plugins except for Page Builder. Re-test. If the issue resolves, re-activate your plugins one by one, each time checking the problem.

    Let me know how that goes.

  2. tgmaffiliates 11 years, 2 months ago

    Hi Andrew

    I tried both ways and both ways did not work.

    Choosing Background Image for the Circle Icon also does not work for me.

    Any other ideas?

    Thanks!

  3. Andrew Misplon Staff 11 years, 2 months ago

    Thanks for the info.

    1. Is Page Builder on version 2.0.3?
    2. Did you turn off all non-SiteOrigin plugins at once and re-test?
    3. Try testing with a default theme like Twenty Fourteen activated and see if there is any change.
    4. Try create a new page and re-test on that page.
    5. Are you showing any Javascript errors when the problem occurs?
    http://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors#Step_3:_Diagnosis

  4. tgmaffiliates 11 years, 2 months ago

    Hi

    1. Yes it is on version 2.0.3.
    2. Yes, I have tried.
    3. Default theme does not allow Vantage Headline or Circle Icon widget.
    4. I have tried it on new pages and the background image change works! Not sure why it doesn’t work on the Home Page.
    5. Yes, there seems to be an error:
    siteorigin-panels-styles.min.js:1 Uncaught TypeError: undefined is not a function

  5. Henri La Mer 11 years, 2 months ago

    I have the same problem. No possibilty to choose a background-color in page-builder.

    • Andrew Misplon Staff 11 years, 2 months ago

      Hi Henri

      Please open a new thread:

      Page: New Thread

      We’ll be with you ASAP.

      Thanks

  6. Andrew Misplon Staff 11 years, 2 months ago

    Hi tgmaffiliates

    Please try deleting Page Builder and the Widget Bundle if you have it installed. Then re-install both. All data will be safe.

  7. tgmaffiliates 11 years, 2 months ago

    Works great now! Thanks!!

  8. Andrew Misplon Staff 11 years, 2 months ago

    Super, really glad to hear you made progress there.

    All the best.

  9. Patrick Kornau 11 years, 2 months ago

    I did all the steps , that you mentioned above. But nothing is working. I reinstalled and updated the entire WP Install (incl. PageBuilder), but it is still not working.

    Shall I also open a new thread? Or can you help me here right away ?

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