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Vantage Headline Widget Background Image

By tgmaffiliates, 10 years ago. Last reply by Andrew Misplon, 10 years ago.
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Hello,

I am trying to add a background image to the Headline Widget on my custom home page, but when I go to Widget – Edit – Design, the ‘Select Image’ button under Background Image seems to be un-clickable?

Not sure if I am doing anything wrong here?

URL: http://wingsunhoe.com

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  1. 10 years, 10 months ago Andrew Misplon
    Hi, I Work Here

    Hi tgmaffiliates

    That button seems to be ok on my side. Please try troubleshoot:

    1. Start by running any pending updates at Dashboard > Updates.

    2. De-activate all plugins except for Page Builder. Re-test. If the issue resolves, re-activate your plugins one by one, each time checking the problem.

    Let me know how that goes.

  2. 10 years, 10 months ago tgmaffiliates

    Hi Andrew

    I tried both ways and both ways did not work.

    Choosing Background Image for the Circle Icon also does not work for me.

    Any other ideas?

    Thanks!

  3. 10 years, 10 months ago Andrew Misplon
    Hi, I Work Here

    Thanks for the info.

    1. Is Page Builder on version 2.0.3?
    2. Did you turn off all non-SiteOrigin plugins at once and re-test?
    3. Try testing with a default theme like Twenty Fourteen activated and see if there is any change.
    4. Try create a new page and re-test on that page.
    5. Are you showing any Javascript errors when the problem occurs?
    http://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors#Step_3:_Diagnosis

  4. 10 years, 10 months ago tgmaffiliates

    Hi

    1. Yes it is on version 2.0.3.
    2. Yes, I have tried.
    3. Default theme does not allow Vantage Headline or Circle Icon widget.
    4. I have tried it on new pages and the background image change works! Not sure why it doesn’t work on the Home Page.
    5. Yes, there seems to be an error:
    siteorigin-panels-styles.min.js:1 Uncaught TypeError: undefined is not a function

  5. 10 years, 10 months ago Henri La Mer

    I have the same problem. No possibilty to choose a background-color in page-builder.

    • 10 years, 10 months ago Andrew Misplon
      Hi, I Work Here

      Hi Henri

      Please open a new thread:

      Page: New Thread

      We’ll be with you ASAP.

      Thanks

  6. 10 years, 10 months ago Andrew Misplon
    Hi, I Work Here

    Hi tgmaffiliates

    Please try deleting Page Builder and the Widget Bundle if you have it installed. Then re-install both. All data will be safe.

  7. 10 years, 10 months ago tgmaffiliates

    Works great now! Thanks!!

  8. 10 years, 10 months ago Andrew Misplon
    Hi, I Work Here

    Super, really glad to hear you made progress there.

    All the best.

  9. 10 years, 10 months ago Patrick Kornau

    I did all the steps , that you mentioned above. But nothing is working. I reinstalled and updated the entire WP Install (incl. PageBuilder), but it is still not working.

    Shall I also open a new thread? Or can you help me here right away ?

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