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Vantage Headline Widget Background Image

By tgmaffiliates, 9 years ago. Last reply by Andrew Misplon, 9 years ago.

Hello,

I am trying to add a background image to the Headline Widget on my custom home page, but when I go to Widget – Edit – Design, the ‘Select Image’ button under Background Image seems to be un-clickable?

Not sure if I am doing anything wrong here?

URL: http://wingsunhoe.com

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  1. 9 years, 9 months ago Andrew Misplon
    Hi, I Work Here

    Hi tgmaffiliates

    That button seems to be ok on my side. Please try troubleshoot:

    1. Start by running any pending updates at Dashboard > Updates.

    2. De-activate all plugins except for Page Builder. Re-test. If the issue resolves, re-activate your plugins one by one, each time checking the problem.

    Let me know how that goes.

  2. 9 years, 9 months ago tgmaffiliates

    Hi Andrew

    I tried both ways and both ways did not work.

    Choosing Background Image for the Circle Icon also does not work for me.

    Any other ideas?

    Thanks!

  3. 9 years, 9 months ago Andrew Misplon
    Hi, I Work Here

    Thanks for the info.

    1. Is Page Builder on version 2.0.3?
    2. Did you turn off all non-SiteOrigin plugins at once and re-test?
    3. Try testing with a default theme like Twenty Fourteen activated and see if there is any change.
    4. Try create a new page and re-test on that page.
    5. Are you showing any Javascript errors when the problem occurs?
    http://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors#Step_3:_Diagnosis

  4. 9 years, 8 months ago tgmaffiliates

    Hi

    1. Yes it is on version 2.0.3.
    2. Yes, I have tried.
    3. Default theme does not allow Vantage Headline or Circle Icon widget.
    4. I have tried it on new pages and the background image change works! Not sure why it doesn’t work on the Home Page.
    5. Yes, there seems to be an error:
    siteorigin-panels-styles.min.js:1 Uncaught TypeError: undefined is not a function

  5. 9 years, 8 months ago Henri La Mer

    I have the same problem. No possibilty to choose a background-color in page-builder.

    • 9 years, 8 months ago Andrew Misplon
      Hi, I Work Here

      Hi Henri

      Please open a new thread:

      Page: New Thread

      We’ll be with you ASAP.

      Thanks

  6. 9 years, 8 months ago Andrew Misplon
    Hi, I Work Here

    Hi tgmaffiliates

    Please try deleting Page Builder and the Widget Bundle if you have it installed. Then re-install both. All data will be safe.

  7. 9 years, 8 months ago tgmaffiliates

    Works great now! Thanks!!

  8. 9 years, 8 months ago Andrew Misplon
    Hi, I Work Here

    Super, really glad to hear you made progress there.

    All the best.

  9. 9 years, 8 months ago Patrick Kornau

    I did all the steps , that you mentioned above. But nothing is working. I reinstalled and updated the entire WP Install (incl. PageBuilder), but it is still not working.

    Shall I also open a new thread? Or can you help me here right away ?

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