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I have loved to work with Site Origin and the widgets bundle. However I am working on a new site using the FORTE theme and I cannot get the rows added to the page unless I start a new page and then delete the old. Any ideas on how to incorporate them into an existing page?
Hi, thanks for reaching out.
Are there perhaps JavaScript errors on the page while editing? Here is how to check https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis. If present, errors will be displayed in red text. You can send us screenshots via Dropbox/Drive or any cloud sharing site.
Thank you Andrew, I did not see any errors. I may change themes again to see if there are different results. I have attempted Chrome, Firefox, Edge and Opera. all resulting in the same output. I will just redo pages it is the quickest solution and they need modifications.
in re-reading my initial information I failed to mention that this site has been using the Forte theme for about 7 years and it has been updated. So it is existing pages that are not showing Site Origin information. All works well with new pages.
Thanks. Please, try a plugin/theme conflict test. Temporarily deactivate all plugins that aren’t authored by SiteOrigin, does the issue resolve? If the issue does not resolve, try also temporarily switching to a default theme like Twenty Nineteen, does the issue resolve? The goal is to find a working baseline.