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Using Site Origin

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m-f-chase
5 years ago · Last reply by Andrew Misplon 5 years ago

I have loved to work with Site Origin and the widgets bundle. However I am working on a new site using the FORTE theme and I cannot get the rows added to the page unless I start a new page and then delete the old. Any ideas on how to incorporate them into an existing page?

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4
  1. Andrew Misplon Staff 5 years, 2 months ago

    Hi, thanks for reaching out.

    Are there perhaps JavaScript errors on the page while editing? Here is how to check https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis. If present, errors will be displayed in red text. You can send us screenshots via Dropbox/Drive or any cloud sharing site.

  2. m-f-chase 5 years, 2 months ago

    Thank you Andrew, I did not see any errors. I may change themes again to see if there are different results. I have attempted Chrome, Firefox, Edge and Opera. all resulting in the same output. I will just redo pages it is the quickest solution and they need modifications.

  3. m-f-chase 5 years, 2 months ago

    in re-reading my initial information I failed to mention that this site has been using the Forte theme for about 7 years and it has been updated. So it is existing pages that are not showing Site Origin information. All works well with new pages.

  4. Andrew Misplon Staff 5 years, 2 months ago

    Thanks. Please, try a plugin/theme conflict test. Temporarily deactivate all plugins that aren’t authored by SiteOrigin, does the issue resolve? If the issue does not resolve, try also temporarily switching to a default theme like Twenty Nineteen, does the issue resolve? The goal is to find a working baseline.

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