Home>Support>Urgent! Can’t switch in editor from visual to text

Urgent! Can’t switch in editor from visual to text

Cant switch from visual to text
see: http://prntscr.com/b1xh6o

WP and plugin updatet.
Tested with Chrome, Safari and Firefox.
No one of them is working

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 8 years, 4 months ago Alex S
    Hi, I Work Here

    Hi MisterM1988,

    This looks like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

  2. 8 years, 4 months ago MisterM1988

    Even this does’nt ‘help.
    I disabled all the other plugins, still doesnt work.
    I removed it and installed it again, the same. :(

    What can i do now?

  3. 8 years, 4 months ago Alex S
    Hi, I Work Here

    Hi MisterM1988,

    Would it be possible for you to create a temporary admin account for us so we can log in and take a look? You can create the account with the following email address:

    [email protected]

    Just navigate to UsersAdd New in your WordPress admin. Enter siteorigin for the username and [email protected] for the email address. Make sure you’ve selected Administrator for the role and enabled the Send Password field so we receive the details.

    Once we’re finished taking a look, you can delete this account. We’ll let you know when to do that.

  4. 8 years, 4 months ago Private Message - WordPress

    This is a private message.

  5. 8 years, 4 months ago MisterM1988

    Any news?

  6. 8 years, 4 months ago Alex S
    Hi, I Work Here

    Hi MisterM1988,

    Your tinymce WordPress file is either missing, or you have a permission issue. Your best bet in resolving this issue is to contact your hosting provider and state the following:

    I’m having issues with TinyMCE in WordPress. My browser console is reporting that freestylegymnastic.nl/wp-includes/js/tinymce/wp-tinymce.php is either missing or has incorrect permissions. Can you help me check this?

Replies on this thread are closed. Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More