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Updating the WordPress plugin made Hero pics not show

8 years ago · Last reply by Tammy Maginity 8 years ago

I just updated the Site Origin plugin and all of my Hero Widgets on my pages are gone. They are still set up but they are not showing on the site. Example: https://test.pennfield.net/middle-school/ There should be a pic in that big blank area…. Help

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Replies

4
  1. Alex S Staff 8 years, 9 months ago

    Hi Tammy,

    Unfortunately, I can’t seem to connect to your website. Is there an alternative link I can use to access it? Sorry about this!

  2. Tammy Maginity 8 years, 9 months ago

    It seems to have fixed itself. I walked away on that day and came back to it a couple days later and they were back. The link is
    http://test.pennfield.net/

  3. Alex S Staff 8 years, 9 months ago

    Hi Tammy,

    That’s good to hear. I would recommend taking a look at it in a few other browsers just to be sure.

    Oddly, I still can’t seem to access that link. Hm, is it behind a firewall or anything like that? If it helps (as it may be restricted by region), I’m based in Brisbane, Australia.

  4. Tammy Maginity 8 years, 9 months ago

    I did try it on firefox as well as Chrome when it first happened. I also tried it on a chromebook. Weird.

    The link is supposed to be open on the web, but you may be the first non US person that has tried. It is just a test site. I will be moving it to the actual site soon.

    Tammy

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