This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Updated Page Builder plugin creating issues for my whole site. Please Help!

9 years ago · Last reply by Alex S 9 years ago

With the new upgrade to the Page Builder plugin it has caused an issue with my whole site. I am no longer able to add new post or pages to my site. When I try to do so it redirects me to a 404 Page Error page. When I went to the plugins page and started turning off the plugins to see which plugin was giving the problems it was the Page Builder plugin. How do I fix this? If I delete the plugin and reupload it I think I would lose all the work I created. Do I have to wait for the next upgrade to fix the issue? Please help!

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

1
  1. Alex S Staff 9 years, 6 months ago

    Hi Darren,

    Disabling / Uninstalling SiteOrigin Page Builder won’t remove your data but it will make it unusable until you’ve reactivated it.

    To clarify, this isn’t a widespread issue so I’m not too sure how to proceed. Does this redirect happen when SiteOrigin Page Builder is the only plugin activate?

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread