Notice: This thread is over two years old; the information may be outdated. Please consider creating a new thread if you require free support. If you have an active SiteOrigin Premium license, you can email our premium support desk at [email protected].
Hi,
I just updated to the latest verion of Version 2.4.20 of PageBuilder and now all my drafts, whether they are pages or posts, are uneditable.
I see the draft/editing page and I can click on buttons, but nothing will happen. I cannot even click into the text box, and I cannot see any saved text in there – but if I click on preview it is visible.
I can start a new post or page and edit and publish it immediately, but if I click save as draft the same thing applies.
Please advise.
Hi Hanson,
To clarify, if you temporarily disable all SiteOrigin plugins does the functionality return? If so, can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? (just trying to rule out any other plugins) You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.