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updated Black Studio TinyMCE Widget and PageBuilder tab is gone

Resolved 3 replies premiumthemetheme-vantage
11 years ago · Last reply by Andrew Misplon 11 years ago

Today, I updated Black Studio TinyMCE Widget 2.0.4 and pagebuilder tab in the editor is gone. If I deactivate de Black Studio plugin the tab back, but the content put with Black Studio disappear (obviously).
I try with Black Studio 2.0.3 but the same thing :(
I don’t know what plugin break, but I need help, I’m working in a website very urgent…
Thank you!

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Replies

3
  1. Andrew Misplon Staff 11 years, 4 months ago

    Hi ubeuve

    Sorry to hear about this.

    Please ensure Page Builder is on version 1.5.3. If it is already next try de-activating all plugins except for Page Builder and Black Studio. If the issue is resolved then re-activate your plugins one by one, each time checking the problem.

  2. ubeuve 11 years, 4 months ago

    Hi,
    All work fine again, suddenly, just like got wrong, get right.

    Thank you!

  3. Andrew Misplon Staff 11 years, 4 months ago

    Super, glad to hear things corrected themselves. Let us know if it happens again.

    All the best.

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