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update page builder

hey,

I updated the page builder plugin, an now my page is gone. is there any way to undo the update or the changes related to it?
thanks a lot.

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  1. 9 years, 7 months ago Greg Priday
    Hi, I Work Here

    Hi chrtan,

    Very sorry to hear about that. Do you know when you last updated? Were you using version 1 of Page Builder before doing this update? What is appearing on your home page now? Is it just displaying a list of your latest blog posts or is there a completely white page?

  2. 9 years, 7 months ago chrtan

    Thanks for your answer. Already solved the problem…..is was a plugin conflict.

    But a different issue occured:
    my circle idems do not load properly – there are no symbols inside the circles, but only a grey square. any ideas?
    thanks greg!!

  3. 9 years, 7 months ago Andrew Misplon
    Hi, I Work Here

    Hi chrtan

    Glad to hear you’re making progress.

    This could be a caching issue. If you’ve recently updated to Vantage 2.3 you’ll need to clear the cache of any caching plugins you might be running. There were some big CSS changes, if you’re still running the cached older stylesheets it can lead to this problem.

  4. 9 years, 7 months ago chrtan

    hey andrew,

    thanks for your answer. Could you explain what you exactly mean by: “clear the cache of any caching plugins you might be running” – sorry I´m not really good with this stuff.
    I recognized something that might help. This problem only occures when the url says eternitas.at. with the normal wp123….. adress it works perfectly fine.

  5. 9 years, 7 months ago Andrew Misplon
    Hi, I Work Here

    Sure. Head to Plugins in WordPress and check if you’re running any plugins with names like Super Cache or Fastest Cache. If you are then those plugins have a setting that allows their cache to be cleared.

    If this doesn’t help, please confirm your a link to your site and we’ll take a look.

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