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Update Issue

2 years ago · Last reply by Andrew Misplon 2 years ago

I am using Page Builder by SiteOrigin for multiple websites. After the most recent update, it broke one sub page on one website. The error received is
“Fatal error: Uncaught Exception: Invalid hex color [] in /wp-content/plugins/siteorigin-panels/widgets/lib/color.php:32 Stack trace: #0 /wp-content/plugins/siteorigin-panels/widgets/lib/color.php(409): SiteOrigin_Color::hex2rgb(”) #1
/wp-content/plugins/siteorigin-panels/inc/styles.php(687): SiteOrigin_Color_Object->__construct(NULL) #2 /wp-content/plugins/siteorigin-panels/inc/styles.php(801): SiteOrigin_Panels_Styles::generate_box_shadow_css(‘box_shadow’, Array) #3 /wp-includes/class-wp-hook.php(308): SiteOrigin_Panels_Styles::general_style_css(Array, Array) #4 /wp-includes/plugin.php(205): WP_Hook->apply_filters(Array, Array) #5 /wp-content/plugins/siteorigin-panels/inc/styles.php(1062): apply_filters(‘siteor in /wp-content/plugins/siteorigin-panels/widgets/lib/color.php on line 32
There has been a critical error on this website.
Learn more about troubleshooting WordPress.”

Any insight would be greatly appreciated

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Replies

5
  1. Andrew Misplon Staff 2 years, 9 months ago

    Hi, sorry to hear about the hassle. Is the issue persisting on the page in question?

    Thanks

    Andrew

  2. dpaisley 2 years, 9 months ago

    Hi Andrew,
    Thank you for responding. Yes, the issue is persisting when I update the plugin. I have restored a backup from before the update so that the page is not broken, but when I perform the update of the plugin, the page breaks immediately.
    Dan

  3. Andrew Misplon Staff 2 years, 9 months ago

    Hi Dan

    Thanks for the update. The issue should be resolved by yesterday’s release.

  4. dpaisley 2 years, 9 months ago

    Hi Andrew,
    It appears the newest patch/update has fixed the issue. Thank you very much

  5. Andrew Misplon Staff 2 years, 9 months ago

    Super; glad to hear that helped. Thanks for reporting the issue!

    Please, don’t hesitate to get in touch if anything SiteOrigin-related arises in the future.

    Cheers for now.

    Andrew

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