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Update failed: The WordPress content directory (wp-content) could not be found.

Trying to update Page Builder by SiteOrigin I receive the message: “The WordPress content directory (wp-content) could not be found”.
How can I resolve this problem?
Where can I find out the WordPress content directory?
Thank you in advance.
Paolo

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2
  1. Alex S Staff 7 years, 11 months ago

    Hi Paolo,

    That’s odd. By default, the content directory will be in your WordPress directory under wp-content. Do you have a custom content directory (by adjusting WP_CONTENT_DIR)? If you’re not too sure how to check this, I would recommend getting in contact with your hosting provider for assistance.

    Also, to clarify, are you able to install/update other plugins (or themes)

  2. Paolo “Myjewel” Tomasini 7 years, 11 months ago

    Thank you forma your kind answer. I think I've underdtood…!  ;-))

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