Hi,
I’m having trouble with customizing my site. None of the customizations are appearing, as you can see below:
I can’t figure out how to fix it. Any help would be appreciated.
Hi,
I’m having trouble with customizing my site. None of the customizations are appearing, as you can see below:
I can’t figure out how to fix it. Any help would be appreciated.
This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.
Hi Clarissep,
Do you have a public URL where we can take a look at what’s going on?
Hi Alex, it’s thetummytrain.com
I tried to post the photos here but it didn’t seem to work.
Anyway here are the photos of the actual site:
http://www.thetummytrain.com/wp-content/uploads/2018/10/9BAACC63-8A5C-4492-B870-6D7325B361E7.png
http://www.thetummytrain.com/wp-content/uploads/2018/10/B103C996-D7EC-4BE6-B497-CF8FC6350BD4.png
versus how it appears in the customize window
http://www.thetummytrain.com/wp-content/uploads/2018/10/9D06EA0F-6537-4A3A-879A-FB20D0E39837.png
http://www.thetummytrain.com/wp-content/uploads/2018/10/9D06EA0F-6537-4A3A-879A-FB20D0E39837.png
It’s the same on desktop and on mobile. I’m not sure how to fix it. Any help would be great! :)
Hi Clarissep,
Thanks. I see you’re using a minify and a cache plugin. Can you please try clearing your minify and cache plugins to see if that help? Please clear the minify first and clear your browser cache after clearing the browser cache.
Hi Alex,
I disabled my Minify plugin. It worked! Thank you so much. :)
Hi Clarissep,
Great to hear! :)