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Unwind theme: all cons, jetpack tiled gallery only visible in customize mode

By Unique Tripz, 4 years ago. Last reply by Andrew Misplon, 4 years ago.

Hi guys, i have changed my theme to Unwind a month ago. Now i realized that many things won’t show live. Social media icons in top bar, icons in features widget are only visible in customize mode. The jetpack tiled gallery is showing up aligned also only in customize mode. I have updated the plugins but still the same issue. Do you have any idea what causes it?

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  1. 4 years, 1 month ago Andrew Misplon
    Hi, I Work Here

    Hi Unique Tripz

    Do you have a public URL where we can take a look at what’s going on?

    Thanks

  2. 4 years, 1 month ago Unique Tripz

    Hi Andrew, thanks for contacting me.
    Our website is https://uniquetripz.com (https://uniquetripz.com)

    I have attached the screenshots for you.

    The pages that i mention are:
    https://uniquetripz.com/contact-us/ (https://uniquetripz.com/contact-us/) https://uniquetripz.com/plan-your-trip/ (https://uniquetripz.com/plan-your-trip/) https://uniquetripz.com/portfolio/business-projects/ (https://uniquetripz.com/portfolio/business-projects/)

    Let me know.

    kind regards,

    Vladee

  3. 4 years, 1 month ago Andrew Misplon
    Hi, I Work Here

    Thanks for the links. Try clearing the Autoptimize cache and then temporarily deactivating the plugin. The issue looks to be related to AO. Once you’ve established a working baseline you can reactivate AO, you’ll then need to head over to the AO settings and work out which setting is causing the issue.

    https://uniquetripz.com/contact-us/?ao_noptimize=1

  4. 4 years, 1 month ago Unique Tripz

    KIND REMINDER

    Unique Tripz wrote:

    Hi Andrew,

    Have you any news for me?

  5. 4 years, 1 month ago Andrew Misplon
    Hi, I Work Here

    Hi Vladee

    Thanks for reaching out.

    The forum, unfortunately, doesn’t support screenshots, if you’d like to send screenshots, you can upload to imgur.com or any cloud sharing site and send us the link.

    It doesn’t sound like you received my last message. I’ve included it below. Thanks.

    Thanks for the links. Try clearing the Autoptimize cache and then temporarily deactivating the plugin. The issue looks to be related to AO. Once you’ve established a working baseline you can reactivate AO, you’ll then need to head over to the AO settings and work out which setting is causing the issue.

    https://uniquetripz.com/contact-us/?ao_noptimize=1

  6. 4 years, 1 month ago Unique Tripz

    Thanks a lot Andrew!
    I hadn’t received any notifications e-mails so i didn’t realize that you had answered.
    Although i have been using AO for years, switching to the new theme seems to cause the errors.
    I deactivated it and now all works fine but have to find out a solution from the settings.

    Thanks for your help!

  7. 4 years, 1 month ago Andrew Misplon
    Hi, I Work Here

    No problem. Sorry to hear about the email notifications not reaching you.

    My recommendation is to enable AO, deactivate the three sections in the AO settings, and then enable the sections one by one. Hopefully, you can work out which setting is causing the problem. Let us know how it goes or if you have any follow-up questions.

    Cheers :)

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