Home>Support>Unite and Envira Galleries are not working with Vantage Theme

Unite and Envira Galleries are not working with Vantage Theme

By Theo Duncker, 5 years ago. Last reply by Alex S, 5 years ago.

With the update of WordPress to 5.0 and Vantage to 1.82 both of my Galleries Unite and Envira are not working correct. With Envira there are large photos’s beneath the Gallery from the Gallery itself, starting with every second picture from the Gallery. With Unite Gallery there are no Photo’s at all! When you look at the preview everything seems to be alright but when you switch over to the actual page there are no photo’s at all, only titel and text is shown.
Does anyone has a solution for that?
Regards, Theo

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  1. 5 years, 9 months ago Alex S
    Hi, I Work Here

    Hi Theo,

    Does this issue occur when you temporarily change to a default WordPress theme? If it doesn’t, do you have a public URL where we can take a look at what’s going on?

    If so, this sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If that doesn’t help, do you have a public URL where we can take a look at what’s going on?

  2. 5 years, 9 months ago Theo Duncker

    Hi Alex,
    Thanks for your advice. I deactivated all my plugins and found out that
    JetPack was affecting the way my Envira Gallery was displayed. Switching
    JetPack off solved the problem. So, I'll have to find a work around for that. It didn't helped my Unite Gallery. It still only display the name of the Gallery but no Photo's are in it. I made a test page and you can have a look at https://www.assvboogschieten.nl/unite-gallery-light/
    Maybe it help you to suggest another solution?

    Thanks for the help and best regards,
    Theo

  3. 5 years, 9 months ago Alex S
    Hi, I Work Here

    Hi Theo,

    Thanks. I’ve had a look at your website and the unit gallery appears to be working without issue for me. Is the following screenshot displaying correctly? If not, can you please elaborate on what you should be appearing?

    If this is displaying correctly, can you please try viewing the page you linked in a different browser?

  4. 5 years, 9 months ago Theo Duncker

    Hi Alex,
    Thanks for your help.
    To be honest; I don’t know what happened. All photo’s and carroussels are correct displayed now?!? I’m sure I checked everything more then 10 times, tried everything but finally contacted you. Now it seems to work alright. I played with all the plugin’s so maybe that did the trick, I just don’t know. But anyway, I’m very glad everything works back normal. Thank you.

  5. 5 years, 9 months ago Alex S
    Hi, I Work Here

    Hi Theo,

    I suspect the plugin conflict test may have caused a cache to be cleared which indirectly resulted in this issue being fixed. Let me know if this issue returns.

    Please be sure to post another thread if you have any other questions.

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