Hi…My query is probably a little more complex than just an incompatibility to latest WP.
I had a theme purchased from another source and had Site Origin page builder. I had used the hero page etc. I didn’t work on it the site for a few months and when I eventually came back I found the theme I had purchased was incompatible with WP…I have been unable to get hold of the provider of the theme. I therefore changed the theme to something else which does work with Site Origin but when I go to make changes in the edit section the page is blank and shows the ‘thinking’ circle. I leave it for ages for it to not take at all.
I can see the stuff I have worked on previously when I preview but because it’s a different theme it’s not set out as it should be but I can’t seem to make changes. Please can anyone help? I did not build the page through SiteOrigin but have it through Hostgator via WordPress. It is not live.
I have tried several themes but the one I have at the moment is Foxy through Elegant Themes.
Regards
Lyn
Hi Lyn,
To clarify, are you using the latest version of SiteOrigin Page Builder and the SiteOrigin Widgets Bundle?
If so, do you currently have Wordfence installed?
If you do:
This is likely a WordFence issue. The issue is that it’s initially very strict so things like the Learning Mode do definitely help in resolving issues like this one. However, if you want to “skip” the learning process and just use your widgets you can do so pretty easily. Go to the affected widget and open it up, don’t get “blocked” yet. Instead, open up another tab on WP AdminWordFenceLive Traffic and filter it by blocked traffic. Then make an adjustment to your button widget and you’ll get blocked. Go back to the Wordfence tab and press the whitelist param from FireWall button. This is 100% safe as the contents of the field are not at all close to what would be required for an XSS attack. (it’s really quite odd it would even suggest such a thing…).
Let me know if this helps.
If you don’t:
This is very likely a plugin conflict. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.