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Unable to save changes to pages using Page builder

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kaboom88
5 years ago · Last reply by Andrew Misplon 5 years ago

Hello,

Yesterday I upgraded to WordPress 5.4 and Page Builder plugin version 2.10.14 and I was unable to save changes to any pages. I now only see the ‘Visual’ and ‘Text’ tabs when composing a post, no longer a tab for page builder. I have confirmed that I am able to update pages that aren’t using page builder, which is why I think this issue is specific to page builder.

I have tried downgrading to Page Builder plugin version 2.10.13, and the issue is the same.

I have also disabled several other plugins including W3 total cache and autoptimize, as well as disabled my browser caching and no luck.

Hoping you can help as I have hundreds of pages that use Page Builder! Thanks

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  1. Andrew Misplon Staff 5 years, 10 months ago

    Hi Kaboom88

    Thanks for reaching out.

    Please, upgrade Page Builder to the latest version then clear your caching plugin. Next, temporarily deactivate all plugins not authored by SiteOrigin, all of them. Finally, temporarily switch to a default theme like Twenty Nineteen. In this baseline state, does the issue persist?

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