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Unable to edit SiteOrigin button text and url

7 years ago · Last reply by Alex S 7 years ago

WP Version – 4.9.8
PageBuilder – 2.9.2
SiteOrigin Widgets – 1.13.3

When I edit the text or URL of SiteOrigin Button Widget and click “Done”, the text / URL change does not reflect anywhere.

The only way I have been able to make any change is to revert to “Text” editor, change the text there, click Update, revert to Page Builder and click Update again.

Doing this defeats the purpose of using PageBuilder.

Please help.

Best regards,

Ashish.

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Replies

3
  1. Alex S Staff 7 years, 2 months ago

    Hi Ashish,

    This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

  2. ashishkulkarni 7 years, 2 months ago

    Hi Alex,

    I did what you suggested and it worked.

    Thanks for your help.

  3. Alex S Staff 7 years, 2 months ago

    Hi Ash,

    Great to hear! :)
    Please be sure to post another thread if you have any other questions.

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