Dear Admins,
I’m facing an unexpected issue with SiteOrigin
I’m not able to edit any of the pages that are published before August’19 month. I’m able to open the edit page. When I click on the edit button of the any of the widgets the page goes blank.
I’ve done some troubleshooting: Here is my observation
1) Memory is fine, no issue with memory
2) When I disable all the plugins and only site origin plugins are enabled – It is giving “Page can not be found error” instead of a blank page when trying to edit and save.
3) I disabled all the plugins and including siteorigin plugins then try to edit and save the page it gives page can not be found error.
4) If posts are in draft condition since the beginning and not published anytime before, it works fine to edit and save.
5) If I create a new post from scratch and publish, that works fine. no issue in those. But I copy any of the widgets/row from any older posts and try to save the post, it shows “page not found”.
6) This “blank page” or “page can not be found error” is happening with old published posts only (or if I copy any part of the old post to new post) and especially when I’m trying to edit “SiteOrigin Editor” or “SiteOrigin Hero Image” widget. I’m able to edit “SiteOrigin Image” or “SiteOrigin Headline” widget of the same old page/posts.
My website is working properly on the front end. Only I’m not able to edit old posts. Also, not able to understand why it is giving “page not found error” while trying edit or save posts/page.
WordPress: 5.0.3
Theme : Vantage (Updated to latest as of today)
All plugins are updated to latest as of today
WordPress 5.2.3 not 5.0.3
Hi Ayan
Thanks for reaching out. Please, try reaching out to your hosts and ask them if they can check the ModSecurity logs for your website to see if perhaps a false positive is a problem.