Hello, thank you very much for your excellent PageBuilder, I really enjoy using it.
Unfortunately, I discovered today that courses cannot be duplicated correctly in the popular “tutor lms” plugin if your plugin is activated at the same time.
It would be great if you could fix this troubleshoot.
I would be very grateful for some brief information about this.
Best regards and keep it up.
Simon
Hi Simon,
Thanks for getting in touch. Can you please clarify how you’re duplicating a course? I’ve installed the plugin and, I can’t seem to find this functionality.
Kind regards,
Alex
Hi Alex, thanks for your answer.
I simply navigate to the course and click on the three dots on the right side. There are three options now: edit, duplicate, delete…
Hi SJ,
Oddly, I don’t have that option. Did you do something specific to enable that functionality, or install an additional plugin?
Kind regards,
Alex
Hi Alex,
oh, maybe this is a function of tutor lms pro … what could we do now?
Thanks for your support.
Hi SJ,
That’s quite possible. Consider reaching out to the developers to report this issue and to confirm. In the meantime, I recommend giving a plugin like one a try. I typically use that plugin for duplicating content and if Tutor LMS uses Post Types, which it appears to, it should be compatible with it.
Kind regards,
Alex
Hi Alex,
unfortunately the recommended plugin does not work because in case of duplicating the course all the lessons within the course were not duplicated.
The developers of tutor lms recommended the conversation with your team, so… 😃
Is it possible, that you get a demo-account of tutor lms to check, if the duplication-function is only available there and, in case, fix the troubleshoot in collab with tutor lms. That would be perfect.
Thanks for your support.
Hi SJ,
Thanks for trying. Unfortunately, a demo account won’t be able to provide the information needed to look into this issue.
If possible, can you CC Private Snippet into your conversation with support?
Kind regards,
Alex