When I try to edit my homepage it just keeps loading and loading.. and the homepage won’t load if you just visit the URL, either. I tried disabling plugins, talking to hosting support, talking to theme support (themetrust) nothing seems to work. Other pages load without issue, just this one page. It’s a Page Builder page. I have a screenshot of where it’s stalling – it shows Page Builder code in the “TinyMCE” editor window, but the rest of the page never loads and up in the browser tab in Chrome it shows an endlessly repeating “Loading” circle animation. My hunch is that it’s a host/server issue. I use Hostgator and have had issues with them before. If you think it’s a server issue, is there another host that you would recommend? Or do I simply need to upgrade to a higher level service (I currently have Hatchling shared hosting)? If so, which service do you recommend?
Trying to Edit page titled “Home” but page load stalls..
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Hi Mrwindupbird,
Preface: this is typically an unrelated plugin issue or a server-side security module being way too strict.
Do you currently have Wordfence installed?
If you do:
This is likely a WordFence issue. The issue is that it’s initially very strict so things like the Learning Mode do definitely help in resolving issues like this one. However, if you want to “skip” the learning process and just use your widgets you can do so pretty easily. Go to the affected widget and open it up, don’t get “blocked” yet. Instead, open up another tab on WP AdminWordFenceLive Traffic and filter it by blocked traffic. Then make an adjustment to your button widget and you’ll get blocked. Go back to the Wordfence tab and press the whitelist param from FireWall button. This is 100% safe as the contents of the field are not at all close to what would be required for XSS. (it’s really quite odd it would even suggest such a thing…).
Let me know if this helps.
If you don’t:
Can you please try loading the affected page again, and could you please send me the contents of your console? Please refer to this guide on how to access your browser console.