This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Replies

5
  1. Alex S Staff 7 years, 21 days ago

    Hi Muhsin,

    That’s strange. To confirm, the block you’re having issues with is the SiteOrigin Layout Block, correct?

    Can you please open the block and then send me the contents of your console? Please refer to this guide on how to access your browser console.

  2. Muhsin Altıntop 7 years, 21 days ago

    Is this what you asked for?:

    JQMIGRATE: Migrate is installed, version 1.4.1
    react-dom.min.js?ver=16.6.3:104 TypeError: Cannot set property ‘opts’ of undefined
    at h (spin.min.js?ver=5.0.3:2)
    at ph (react-dom.min.js?ver=16.6.3:97)
    at eg (react-dom.min.js?ver=16.6.3:125)
    at fg (react-dom.min.js?ver=16.6.3:126)
    at wc (react-dom.min.js?ver=16.6.3:138)
    at fa (react-dom.min.js?ver=16.6.3:137)
    at gg (react-dom.min.js?ver=16.6.3:135)
    at Ca (react-dom.min.js?ver=16.6.3:133)
    at Object.enqueueSetState (react-dom.min.js?ver=16.6.3:191)
    at r.q.setState (react.min.js?ver=16.6.3:20)
    Pf @ react-dom.min.js?ver=16.6.3:104
    ?v=2.0:6 WebSocket connection to ‘wss://public-api.wordpress.com/pinghub/wpcom/me/newest-note-data’ failed: Error during WebSocket handshake: Unexpected response code: 403
    v @ ?v=2.0:6
    ?v=2.0:6 WebSocket connection to ‘wss://public-api.wordpress.com/pinghub/wpcom/me/newest-note-data’ failed: Error during WebSocket handshake: Unexpected response code: 403
    v @ ?v=2.0:6
    _ @ ?v=2.0:6
    o @ ?v=2.0:6

  3. Alex S Staff 7 years, 21 days ago

    Hi Muhsin,

    Thanks. To confirm, are you having issues with the SiteOrigin Layout block?

    I as I can’t seem to replicate this issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

  4. Muhsin Altıntop 7 years, 21 days ago

    Alex,
    Thank you for your interest. Yes I have issue with “Page Builder by SiteOrigin” because after I add something via this plugin I cannot change it.

    You can check the SC here: https://www.hasintrade.com/wp-content/uploads/2019/02/site.png

    I tried the methods you have told but nothing changed.

    By the way I have had this issue after updating the plugin.

  5. Alex S Staff 7 years, 20 days ago

    Hi Muhsin,

    To confirm, have you tried running the plugin conflict test and changing theme? As we’re unable to replicate this issue we need to confirm if there’s something present on your website causing this issue. This will rule out any plugins conflicting with the SiteOrigin Layout block.

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread