Home>Support>There has been a critical error on your website.

There has been a critical error on your website.

By byron, 4 years ago. Last reply by Andrew Misplon, 4 years ago.

Hi I’m getting the following error when trying to view our WP site – There has been a critical error on your website. – I have narrowed it down to the “page builder for create” plugin and the support for that plugin has brought me here. can i get some help on this please?

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 4 years, 1 month ago Andrew Misplon
    Hi, I Work Here

    Hi Byron

    Thanks for reaching out.

    You’re using a forked version of Page Builder, ThemeTrust is the author and would be in the best position to assist.

    I recommend enabling debug so you know what the specifics of the issue are: https://www.wpbeginner.com/wp-tutorials/how-to-set-up-wordpress-error-logs-in-wp-config/.

    If any SiteOrigin questions arise, please, let us know.

Replies on this thread are closed. Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More