The widget aux_video is not available

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philipeau
5 months ago · Last reply by Andrew Misplon 5 months ago

After updating SiteOrigin and these commands, I get an error message “The widget aux_video is not available. Please try to find and install the missing extension” or even “The widget at _touch_slider is not available. Please try to find and install the missing extension”. Where can I find these widgets? I wonder if they haven’t changed their name since the creation of the site… Which would explain that SiteOrigin (which has been updated) no longer finds them. Is it possible that SiteOrigin has changed the name of these accompanying widgets?
What especially bothers me is that I no longer have access to the names of the files that were displayed thanks to these widgets… How to find these names?
Philippe

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  1. Andrew Misplon Staff 5 months, 20 days ago

    Hi Philippe

    Thanks for posting your question.

    The widgets named aren’t authored by SiteOrigin. If you know which theme or plugin adds the widgets in question you can perhaps chat to the author about their visibility in Page Builder.

    The SiteOrigin Widgets Bundle acts as a framework which developers can use. I can’t speak for the widgets named but if they were built using the Widgets Bundle framework you can try checking Plugins > SiteOrigin Widgets to ensure they are enabled. This assumes the plugin or theme that adds the widgets is active.

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