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the text has disappeared

7 years ago · Last reply by Wilson Di Geso 7 years ago

hello, for a few days the content inside the siteorigin editor in the widget in sidebar has disappeared.
I no longer see the content I had inserted and which I have always inserted. on the site the contents are visible but in the editor no. Can you help me? the site is www.dna-milano.it/nutrizione … in the sidebar on the right side where there are photos of people, that content can not change it

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Replies

3
  1. Alex S Staff 7 years, 4 months ago

    Hi Wilson,

    This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

    If that doesn’t help, please navigate to WP AdminUsersYour Profile and ensure Visual Editor is unticked.

  2. Wilson Di Geso 7 years, 4 months ago

    ok thank you, I will try

  3. Wilson Di Geso 7 years, 4 months ago

    I solved the problem. It was a cache problem
    Thank you

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