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The SiteOrigin tab is gone

By Fiorella Arana, 3 years ago. Last reply by Andrew Misplon, 3 years ago.

Hi,

I’ve been trying to edit my pages but I can’t because the Page Builder tab disappeared. I can only see the TEXT, and VISUAL tab and still even if I try to edit the content of the page as TEXT and the publish, this doesn’t happen. I can only see this:

<div id="pgc-370-0-0"

Please help. I've already updated the Page Builder by SiteOrigin plugin a few days ago. But I've been trying to update the content of the page for months.

Thanks,
Fiorella

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  1. 3 years, 9 months ago Andrew Misplon
    Hi, I Work Here

    Hi Fiorella

    Thanks for reaching out.

    This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

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