Home>Support>The siteorigin page builder is causing a fatal error on my website

The siteorigin page builder is causing a fatal error on my website

Hi
I have been using this plugin for awhile without any problem. But this morning out of nowhere it started causing fatal error on my site. This is the error

Fatal error: Uncaught Error: Cannot use string offset as an array in /home3/wahhdk0aepse/public_html/wp-content/plugins/siteorigin-panels/inc/widgets/layout.php:33 Stack trace: #0 /home3/wahhdk0aepse/public_html/wp-content/plugins/siteorigin-panels/inc/renderer.php(522): SiteOrigin_Panels_Widgets_Layout->widget(Array, Array) #1 /home3/wahhdk0aepse/public_html/wp-content/plugins/siteorigin-panels/inc/renderer.php(823): SiteOrigin_Panels_Renderer->the_widget(Array, Array, 3, 1, 0, true, true, 8321, ‘render_widget(8321, 3, 1, 0, Array, true) #3 /home3/wahhdk0aepse/public_html/wp-content/plugins/siteorigin-panels/inc/renderer.php(709): SiteOrigin_Panels_Renderer->render_cell(8321, 3, 1, Array, Array, Array) #4 /home3/wahhdk0aepse/public_html/wp-content/plugins/siteorigin-panels/inc/renderer.php(320): SiteOrigin_Panels_Renderer->render_row(8321, 3, Array, Array) #5 /home3/wahhdk0aepse/ in /home3/wahhdk0aepse/public_html/wp-content/plugins/siteorigin-panels/inc/widgets/layout.php on line 3

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  1. 6 years, 3 months ago Alex S
    Hi, I Work Here

    Hi Mahutin,

    That’s odd. Can you please clarify what version of SiteOrigin Page Builder you’re using? Also, does this only happen on a specific page?

    Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

  2. 6 years, 3 months ago Mahutin Francis

    Hi Alex,

    I am using version 2.6.8. It only happens on the homepage.

    I disable all the non-siteorigin plugins and it didn’t fix the issue. And yes, I clear all my caches after disabling them.
    The error only went away when I disable the siteorigin page builder plugin.

    I switch to default WordPress theme and it still had the same error.

    Pls, help.

  3. 6 years, 3 months ago Alex S
    Hi, I Work Here

    Hi Mahutin,

    That’s odd. Would it be possible for you to send me an export of your home page? Or does the error occur when you try and edit the page also? To export a page, please open up the page in the editor and click the Layout button in the Page Builder toolbar. Then click import/export and then click download. Please upload the export to a 3rd party file hosting site such as teknik.io.

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