I followed the instruction on creating a Siteorigin hero image, but every time I’ve tried it doesn’t show up on website page. I can get regular images to post but not the hero image.
The Siteorigin Hero widget doesn’t show up on website
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Hi ChildrenR4ever,
This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.
K. I've done this already, but I will try again.
Hi ChildrenR4ever,
Okay – let me know how your test goes. If it doesn’t lead to some sort of clue as to what is going on, do you have a public URL where we can take a look at what’s going on? If you need to keep this URL private from other users, just select “Private Reply” on the bottom right of the comment box.