This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

The plugin does not have a valid header.

Resolved 3 replies bug-reportpluginplugin-page-builder
Dhyana E. Kearly
7 years ago · Last reply by Andrew Misplon 7 years ago

This conversation: https://siteorigin.com/thread/plugin-cant-be-activate/

I’m having exactly this same problem. I’ve uninstalled via FTP and reinstall, but keep getting the message: The plugin does not have a valid header. Can you help?

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

3
  1. Andrew Misplon Staff 7 years, 12 days ago

    Hi Dhyana

    Sorry to hear about the hassle.

    The linked thread doesn’t sound the same. The user in that thread was able to activate from the Plugins page and didn’t mention ‘The plugin does not have a valid header’ error.

    ‘The plugin does not have a valid header’ error can occur when the folder structure of the plugin is incorrect. Perhaps try deleting the ‘siteorigin-panels’ folder from /wp-content/plugins/ and then install fromPluginsAdd New, use the search bar to search for Page Builder by SiteOrigin. If you run into an issue activating, go to Plugins and try activating from that page.

  2. Dhyana E. Kearly 7 years, 12 days ago

    Thank you.

  3. Andrew Misplon Staff 7 years, 12 days ago

    For sure :)

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread