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  1. Andrew Misplon Staff 5 years, 5 months ago

    Hi Andreu

    Thanks for reaching out.

    There is most likely a JavaScript error on the page.

    You can try to diagnose it directly via the console when the issue occurs, here is how https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis.

    Alternatively, try to find a working baseline. Does the issue occur if you temporarily deactivate all plugins not authored by SiteOrigin?

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