This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Text widget is not adding in my page

Open 7 replies pluginplugin-page-builder
Sourabh Garg
11 years ago · Last reply by Greg Priday 11 years ago

I have added a row and text text widget. This widget is not save after page update. Page is going blank.

I used Page builder 1.5 version.

Please resolve my problem as soon as possible. I don’t know why this type of problem i am getting again and again.

Thanks

URL: http://www.cwilsonmeloncelli.com/flow/

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

7
  1. Andrew Misplon Staff 11 years, 10 months ago

    Hi Sourabh

    Thanks for running Page Builder.

    There is a very good chance this is a plugin conflict. Please try de-activating all plugins not by SiteOrigin and re-testing this issue. The full steps for this process can be found here:

    https://siteorigin.com/troubleshooting/identifying-plugin-conflicts/

    You might also want to try the Visual Editor widget, to get access to this widget first download and install:

    http://wordpress.org/plugins/black-studio-tinymce-widget/

  2. Sourabh Garg 11 years, 10 months ago

    Hi Andrew,

    I have checked site after deactivate all plugins but this is not working.

    Thanks

  3. Andrew Misplon Staff 11 years, 10 months ago

    Thanks. Next step would be to try the same problem with a default WordPress theme like Twenty Fourteen.

  4. Sourabh Garg 11 years, 10 months ago

    Thanks, I have activated Twenty Fourteen but still have same issue. I don’t know why i am getting this issue.

  5. Andrew Misplon Staff 11 years, 10 months ago

    That is surprising. Have you tried the Visual Editor in place of the Text widget?

    http://wordpress.org/plugins/black-studio-tinymce-widget/

    Do any of your widgets save in Page Builder?

  6. Sourabh Garg 11 years, 10 months ago

    I have not tried Visual editor in place of Text widget.
    I am able to add some widgets and some not.

    I don’t know why i getting this issue.

  7. Greg Priday Staff 11 years, 10 months ago

    Would it be possible for you to create a temporary admin account for us so we can take a look at what’s going on? If so, can you email the username, password, login URL and a reference to this thread to [email protected].

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread