Home>Support>Text widget is not adding in my page

Text widget is not adding in my page

By Sourabh Garg, 10 years ago. Last reply by Greg Priday, 10 years ago.
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I have added a row and text text widget. This widget is not save after page update. Page is going blank.

I used Page builder 1.5 version.

Please resolve my problem as soon as possible. I don’t know why this type of problem i am getting again and again.

Thanks

URL: http://www.cwilsonmeloncelli.com/flow/

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  1. 10 years, 10 months ago Andrew Misplon
    Hi, I Work Here

    Hi Sourabh

    Thanks for running Page Builder.

    There is a very good chance this is a plugin conflict. Please try de-activating all plugins not by SiteOrigin and re-testing this issue. The full steps for this process can be found here:

    https://siteorigin.com/troubleshooting/identifying-plugin-conflicts/

    You might also want to try the Visual Editor widget, to get access to this widget first download and install:

    http://wordpress.org/plugins/black-studio-tinymce-widget/

  2. 10 years, 10 months ago Sourabh Garg

    Hi Andrew,

    I have checked site after deactivate all plugins but this is not working.

    Thanks

  3. 10 years, 10 months ago Andrew Misplon
    Hi, I Work Here

    Thanks. Next step would be to try the same problem with a default WordPress theme like Twenty Fourteen.

  4. 10 years, 10 months ago Sourabh Garg

    Thanks, I have activated Twenty Fourteen but still have same issue. I don’t know why i am getting this issue.

  5. 10 years, 10 months ago Andrew Misplon
    Hi, I Work Here

    That is surprising. Have you tried the Visual Editor in place of the Text widget?

    http://wordpress.org/plugins/black-studio-tinymce-widget/

    Do any of your widgets save in Page Builder?

  6. 10 years, 10 months ago Sourabh Garg

    I have not tried Visual editor in place of Text widget.
    I am able to add some widgets and some not.

    I don’t know why i getting this issue.

  7. 10 years, 10 months ago Greg Priday
    Hi, I Work Here

    Would it be possible for you to create a temporary admin account for us so we can take a look at what’s going on? If so, can you email the username, password, login URL and a reference to this thread to [email protected].

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