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Hello There,
I want to try the SiteOrigin Testimonial plugin to use on my testimonial section of www.jobcost.com.
I am using the Zerif Lite theme by ThemeIsle on a GoDaddy-hosted WordPress site.
When I add the widget to the testimonial section in the WordPress theme customizer I cannot paste or even click inside the text box of the testimonials editor.
Please let me know what I need to do to use the “Text” box of SiteOrigin Testimonial editor.
Thank you for your time and help.
Have a great day,
John
Hi John,
This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue. Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
You could also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.
Hi Alex S,
I was able to get it working after disabling all other plugins. However, I chose a different testimonial plugin as SiteOrigin does not offer a slider option.
Thank you for your time and help.
Have a great day,