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Tableau Public problems on Vantage Premium

Hi – First off, I am really enjoying my Vantage Premium theme. I am, however, having lots of trouble posting javascript interactive visualizations from Tableau Public in Posts. They appear for a second then vanish. I’ve tried modifying the embed code (removing tags, putting allowing scripts direction in the footer/header, etc.) but not had any luck.

I’ve read in other treads how there is a ‘conflict’ between TP and SiteOrigin themes, but I do not understand the resolution instructions, how to implement them or the wider implications of the fixes. I am pretty new to any type of web development and have beginner/ basic understanding.

I use the interactive charts on tableau a lot, so it is really impossible for me to scale-back my reliance on them.

Thanks in advance for your help on this!

Dave

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  1. 9 years, 16 days ago Andrew Misplon
    Hi, I Work Here

    Hey Dave :)

    Can you quickly try de-activating FitVids from Appearance > Theme Settings > Layout and let me know if that helps? I think that was the problem.

  2. 9 years, 16 days ago dstheiss

    Hi Andrew – Thanks for the LIGHTNING response! Your suggestion worked — fantastic! I really appreciate your help.

  3. 9 years, 15 days ago Andrew Misplon
    Hi, I Work Here

    For sure :) Really glad to hear it helped.

    All the best with your site.

  4. 9 years, 14 days ago dstheiss

    Hello Again,

    So, I am now having trouble embedding these visualizations into Pages on my theme. It is showing a static box with an unplayable “play” button. I checked back on the Posts page at they seem to work there. I don’t know what to do.

    Please help!
    Thanks,
    Dave

  5. 9 years, 14 days ago Andrew Misplon
    Hi, I Work Here

    Do you have a public URL where we can take a look at what’s going on? If you need to keep this URL private from other users, just select “Private Reply” on the bottom right of the comment box.

  6. 9 years, 14 days ago Private Message - dstheiss

    This is a private message.

  7. 9 years, 14 days ago Andrew Misplon
    Hi, I Work Here

    Sorry, no message came through. As the author of this thread you’ll see all messages if logged in. If logged out, private messages will be hidden but still indicated. Can you perhaps re-send?

  8. 9 years, 14 days ago Private Message - dstheiss

    This is a private message.

  9. 9 years, 14 days ago Andrew Misplon
    Hi, I Work Here

    Thanks Dave :)

    Is this a Tumblr site? Private Snippet ?

  10. 9 years, 14 days ago Andrew Misplon
    Hi, I Work Here

    The link above is private.

  11. 9 years, 14 days ago Private Message - dstheiss

    This is a private message.

  12. 9 years, 14 days ago Andrew Misplon
    Hi, I Work Here

    Got it :) Thanks.

    Can you fill me in on this URL: Private Snippet. Is that where you’re trying to embed? That’s not a WordPress site, right?

  13. 9 years, 14 days ago Private Message - dstheiss

    This is a private message.

  14. 9 years, 14 days ago Andrew Misplon
    Hi, I Work Here

    Cool :) Checking now.

  15. 9 years, 14 days ago Andrew Misplon
    Hi, I Work Here

    Looking good my side. I inserted the code into a Text widget. Just a normal Text widget in Page Builder. How are you inserting it?

  16. 9 years, 14 days ago Private Message - dstheiss

    This is a private message.

  17. 9 years, 14 days ago Andrew Misplon
    Hi, I Work Here

    Cool, I’ll try testing in the Editor widget now.

    (If you can perhaps just keep Private Reply for sensitive data we’d appreciate it. Keeping the forums as open as possible hopefully helps others solve their challenges. Thanks :) )

  18. 9 years, 14 days ago dstheiss

    Right. Sorry about that. I just check and it worked for me to post the Tableau visualization code into a Page using the Text widget in Page Builder – great. I’d be interested to know if it is just a no-go using the Editor widget or if there is some step I am missing. Thanks!

  19. 9 years, 14 days ago Andrew Misplon
    Hi, I Work Here

    I see the problem. Use the Text or Visual Editor widget instead. The Visual Editor widget is powered by the following plugin: https://wordpress.org/plugins/black-studio-tinymce-widget/.

    Apologies for the hassle with the SiteOrigin Editor.

  20. 9 years, 14 days ago Andrew Misplon
    Hi, I Work Here

    That’s it. So:

    Text widget: works
    Visual Editor widget (Black Studio TinyMCE) using its Text tab: Works
    SiteOrigin Editor: buggy, rather don’t use for this application

  21. 9 years, 14 days ago dstheiss

    No need to apologize, Andrew. I REALLY appreciate all the help – a real great service. I’ll check the Visual Editor widget and use the SiteOrigin Editor for other things.

    Thanks!

  22. 9 years, 14 days ago Andrew Misplon
    Hi, I Work Here

    For sure :) Glad we made progress on this.

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