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Sydney Theme losing widgets

Hi,

I’m building a site for my husband’s business using the Sydney theme version 1.40. I have spent the last 7 hours customising it using Page Builder and the Sydney specific widgets (e.g. “Sydney FP: Services Type A”). All of a sudden the widgets reverted to “”SiteOrigin Editor” widgets and all of the styling was removed. I’m not really sure why this happened as I didn’t do anything other than update a small change to font size.

Any help would be very much appreciate as I want to avoid having to rebuild the site if possible.

Thanks,
Siobhan

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  1. 7 years, 3 months ago Alex S
    Hi, I Work Here

    Hi Siobhan,

    That’s odd! I’m sorry to hear that this is happening.

    To clarify, what version of SiteOrigin Page Builder are you using? If it’s not the latest version, can you please try updating to see if that helps? Please note that this likely won’t retroactively fix this issue but it should prevent it from happening again.

    Did you use the revert to editor functionality at any stage?

  2. 7 years, 3 months ago sfeldt

    Hi Alex,

    Thanks for your response. I’ve currently got Page Builder v2.5.7 running, but at the time of the issue I had v2.5.6 running. Unfortunately the update has had no effect on the issue described above. Yes I think I did hit the “Revert to Editor” accidentally at one stage, but I believe that was well before it reverted the nodes.

    I did try and roll back to a previous version after it broke, but that didn’t have any effect either :-(

    Cheers,
    Siobhan

  3. 7 years, 3 months ago Alex S
    Hi, I Work Here

    Hi Siobhan

    Are you able to replicate this issue with a new page? I ask as if you’re able to replicate it on a consistent basis that should give us some sort of direction to prevent this issue from happening again.

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