This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Sydney Theme (aThemes) Page Builder widgets disappear on update to ver 2.5

8 years ago · Last reply by Alex S 8 years ago

All the Sydney Page Builder Widgets disappeared when I upgraded SiteOrigin Page Builder to v2.5.
I was able to restore a recent backup but we are in the middle of a process that is highly dependent on those widgets being available – they are essentially running the front page.

I also was able to reproduce the isssue in a staging area. I uses the “WP Rollback”” plugin to successfully undo the update in the staging area so I am glad there is a workaround. ”

I saw in another thread this is considered a “known problem” please advise when a fix is expected.

Thanks.

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

1
  1. Alex S Staff 8 years, 10 months ago

    Hi Bryce,

    I’m glad you were able to revert to a previous version of SiteOrigin Page Builder to continue using your website while this gets fixed.

    Regarding a ETA on a fix, unfortunately, I can’t provide any sort of ETA on this sort of stuff as I really don’t know. The development team is looking into it but I wouldn’t expect it to take very long. Sorry mate. :(

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread