Home>Support>support

support

hi support thanks for the page builder plugin really enjoy using it.
but after updating word press to 4.4.2 version with a corresponding update of page builder to 2.2.0, page builder is no more working properly, when i open a page to edit, the visual,text and page builder buttons dont appear anymore. it opens just in form of this message box(header; ie the add image and b-close tags buttons) .
anything i type in this box does not therefore reflect on my website after clicking on done and updating
need help imediately

This is a free community support forum. Replies are not guaranteed. If you need professional email support, please purchase a SiteOrigin Premium license.

  1. 1 year, 9 months ago Greg Priday Hi, I Work Here

    Hi eltil,

    Are you perhaps getting any Javascript issues?

    http://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors#Step_3:_Diagnosis

    Something else to check is your browser cache. Doing a hard browser cache refresh might fix the issue.

    https://codex.wordpress.org/I_Make_Changes_and_Nothing_Happens

Replies on this thread are closed. Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More