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Superb Forum – Theme Support

Resolved 3 replies premiumthemetheme-vantage
10 years ago · Last reply by Andrew Misplon 10 years ago

As a relatively “active” poster here – I continue to be amazed at the level of support. This forum, and its staff, plus the siteorigin family are quite unique.

I fully understand that our theme support here isn’t a pay as you go … but how may we additionally donate to the SiteOrigin team for their continued exceptional service, theme insight, and troubleshooting prowess?

I was brought up to believe when you can…DO. When you can can’t…TRY – TRY – TRY …and then DO :)
(precisely what has been happening with my experience here in building my own site).
Call it The Golden Rule or Pay it Forward … I am sure there are a lot of SiteOrigin theme members/users that feel the same.

You guys/gals(?) deserve a big round of applause, if nothing else.

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Replies

3
  1. Greg Priday Staff 10 years, 11 months ago

    Hi Oldasdirtuser

    The trick here is our prioritization system, which assigns priority to a thread based on a number of factors, including age of a thread and the amount paid. You chose to be very generous with your payment in our pay-what-you-want system, so your threads always show up at the top of our list :)

    So our deep thanks for going with such a generous payment. In the future, we’re looking at ways of making it possible for people to contribute in other ways, but for now your initial payment was more than enough to help us grow our little support family.

  2. oldasdirtuser 10 years, 11 months ago

    Classy, ethical, modest … and not an all together surprising response.
    Let us know if/when you change your “contribute/donate” options ~ we will assist.
    Keep up the great work !
    …..
    VANTAGE ~ A posse ad esse !!!

  3. Andrew Misplon Staff 10 years, 11 months ago

    Thanks @oldasdirtuser, your support is most appreciated!

    Chat soon.

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