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Strange behavior et Extraterrestrial “F” appearing before a menu item.

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MarieDi
11 years ago · Last reply by Andrew Misplon 11 years ago

Hi,
I’m building a new site with Vantage Premium.
There is some strange things happening. For instance, I cannot bring a new menu item UP and have it at top level. I have to bring sub-items down under it, otherwise, when I save the new menu configuration, it doesn’t get saved and puts the new item back down at the bottom of the list.

Similarly, there is an “F” (Facebook-like) icon (I suppose) that appears for no reason at all at the left of a top-level menu item (a blog-type page). First of all, it doesn’t belong there, second of all, I have not assigned any icon to any menu, so I don’t understand why that appears there, and finally, no matter what I do (move the menu item, remove it and put it back days later) it still shows up. The weirdest thing is, it’s not visible on all computers! Myself and my graphic artist do see it on our Macs (Firefox and Safari), but our client doesn’t see it on his PC or Mobile (we don’t know if it’s an iPhone or something else).

The site is masked by an offline-coming soon plugin, so I’ll have to give you access if you want to see it and of course I can’t do that in a forum, but I’d appreciate to have this solved really quickly.

Thanks.

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Replies

6
  1. MarieDi 11 years, 9 months ago

    Ok, forget the icon. Someone inadvertantly DID choose the Facebook icon (How stupid of me to not have seen it!)
    But the other problem is still there. Also, it’s strange that we could see the icon and not our client…

  2. Andrew Misplon Staff 11 years, 9 months ago

    Hi Marie-Andree

    This is a bit of a fringe problem so best if I take a look. Please send a set of temporary login details and your url through to [email protected].

    Thanks

  3. MarieDi 11 years, 9 months ago

    Done.
    However, the site is in French. ..
    Please let me know when you expect to be on the site so we don play on the same turf at the same time :-)

  4. Andrew Misplon Staff 11 years, 9 months ago

    Super, thanks. I’ll be taking a look in the next couple of hours.

  5. Nahar Aba Hakeem 11 years, 7 months ago

    Hi,

    Con you help. Please take a look at http://www.bubursehat.com/category/info-sehat/. Suppose on the sidebar there is a Facebook Like box. But it doesn’t show. I change several widget, still the problem exist.

    Do you experience such problem before?

    Thanks

  6. Andrew Misplon Staff 11 years, 7 months ago

    Hi Nahar

    Please open a new forum thread and we’ll assist there.

    Thanks

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