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Open 4 replies bug-reportpluginplugin-widgets-bundle
Anna Gaddis
7 years ago · Last reply by Alex S 7 years ago

The other day I activated some specific widgets through SiteOrigin Widget Bundle”” plugin that I wanted to use and they seem to be costing issues within WordPress. When I deactivated SiteOrigin the problem went away. Just wondering what to look for here.

I have been deactivating when I have an error then reactivate after I change something that once had an error. Am I making sense? Is anyone else having these issue. I know I added a contact form to a contact page, other than that, activated widgets within the plugin.

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Replies

4
  1. Alex S Staff 7 years, 10 months ago

    Hi Anna,

    Can you please elaborate on the issues/errors you’re facing so we can get a better idea of what’s going on?

  2. Anna Gaddis 7 years, 10 months ago

    Hi, Alex,

    I’ve had issues where certain widgets within the widgets plugin won’t load all the way, such as: hero image and headline. I’ve also tried to customize my web page through the regular site template and I can’t seem to customize the template unless I deactivate the widgets plug-in first. I am then able to edit after deactivation of the widgets plugin.

  3. Alex S Staff 7 years, 10 months ago

    Hi Anna,

    Thanks. To clarify, does this issue occur if only SiteOrigin Plugins and a default theme are activated?

    If so, would it be possible for you to create a temporary admin account for us so we can log in and take a look?

  4. Alex S Private Staff 7 years, 10 months ago

    This is a private message.

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