This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

some of icon and images is not visible

Resolved 10 replies developerpluginplugin-page-builder
analytical pushkar
4 years ago · Last reply by Andrew Misplon 4 years ago

Hello sir

Some of icon and images is not visible on my website like on the first page I build with site origin page builder there I put a slider but the slider images are not showing when I open website in other pc or in incognito mode. like that header image will also not showing. and on the contact us page I integrate a google map the ma was also not showing. all the issues are not showing on my computer in which I logged in to my WordPress dashboard. means all problems are shown except my computer.
Thank you. I hope for your helpful reply

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

10
  1. Andrew Misplon Staff 4 years, 7 months ago

    Hi Analytical Pushkar

    Thanks for contacting SiteOrigin.

    Do you have a public URL where we can take a look at what’s going on?

  2. analytical pushkar 4 years, 7 months ago

    yes
    this is website link
    https://pushkarpharma.com/

  3. Andrew Misplon Staff 4 years, 7 months ago

    Thanks. Please, try clearing and then temporarily deactivate the following plugins:

    * Autoptimize
    * WPFC

    Does the issue resolve?

    There appears to be an issue beyond SiteOrigin plugins. The first slider on the page is a Smart Slider outside of SiteOrigin control, it isn’t displaying.

  4. Andrew Misplon Staff 4 years, 7 months ago

    The Smart Slider loaded for me on my second try. Try the above test and let us know how it goes.

  5. analytical pushkar 4 years, 7 months ago

    Thanks, sir
    I deactivate the autoptimize and wpfc plugin. after doing this, all things are working perfectly, but also I need that plugin. so please help me for this.

  6. Andrew Misplon Staff 4 years, 7 months ago

    Glad to hear you’re making progress. You’ll need to make your way through the plugin settings and work out where the issue lies. Is it CSS or JS concatenation for example? As we’ve done above, seek a working baseline by temporarily deactivating all of the WPFC sections. Once your page is working normally (working baseline), reactivate caching settings you’d like to use, checking for the issue after each activation.

  7. analytical pushkar 4 years, 7 months ago

    I will only use just two plugins for optimization.

  8. Andrew Misplon Staff 4 years, 7 months ago

    Sure. I’d start with Auotpimize deactivated. Follow the steps I’ve recommended above for WPFC, once you’ve worked through that process you can do the same with AO.

  9. analytical pushkar 4 years, 7 months ago

    already did.. the problem was in autoptimize

  10. Andrew Misplon Staff 4 years, 7 months ago

    Super, glad to hear you’re making progress. If SiteOrigin queries or requests arise in the future, please, feel free to open a new thread.

    All the best with your website.

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread