Home>Support>Social Media Icons won’t display

Social Media Icons won’t display

Hi, I’m using SiteOrigin Social Media Buttons. The URL works but the social media icon does not display. There is no option to choose an icon while editing. Updated to version 1.9.5. Any assistance would be greatly appreciated.

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 7 years, 2 months ago Alex S
    Hi, I Work Here

    Hi Elfzilla,

    To clarify, what happens when you try selecting an icon? Does the icon form appear and then suddenly disappear? If so, can you please try clearing your browser cache to see if that helps.

    Do you have a public URL where we can take a look at what’s going on the frontend?

  2. 7 years, 2 months ago elfzilla

    Hello,

    Thank you for your response. The icons do not appear on the website what so ever.
    They are supposed to show on the bottom of the page. The only thing I haven’t tried
    is CSS because I’m still a beginner.

    http://www.kridoishii.com

  3. 7 years, 2 months ago elfzilla

    Not quite sure how but the icons appear to be working now.

    Cheers

  4. 7 years, 2 months ago elfzilla

    Apparently spoke too soon as they icons aren’t appearing again.

  5. 7 years, 2 months ago Alex S
    Hi, I Work Here

    Hi Elfzilla,

    The icons aren’t being displayed due to a Cross-Origin Resource Sharing Policy (CORS) issue. You can view the icons without issue if you view the www version of your website, but you can’t seem them at all if you view the non-www version.

    I would recommend getting in contact with your hosting provider for assistance.

Replies on this thread are closed. Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More