Hello!
When editing a SO Features widget, the container shape drop down box isn’t working. Instead of being populated with the 10 options, it is empty. Clicking it doesn’t do anything.
The container shape defaults to a circle.
I have tried adding a widget to multiple projects, pages, and tried on two different computers.
Any help is appreciated!
Hi Dan
This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.
Hi Dan
Before running the above check, are you still experiencing this issue? If so, try updating Page Builder from DashboardUpdates before moving onto the plugin conflict test above.
Thanks :)
It seems to be working now, thank you!
Super :) Glad to hear it. Thanks for hanging in there with us.
All the best.