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Slider Dots are not dots but white boxes

By Susanne van Lieshout, 4 years ago. Last reply by Andrew Misplon, 4 years ago.

AFter placing a OriginSlider in my sidebar with several images, no dots appear, but white rather big rectangles instead.
Could be a bug. But I might also be overlooking something. I’m working in Chrome. Can anyone help me out? :) Thank you! Susanne

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  1. 4 years, 8 months ago Andrew Misplon
    Hi, I Work Here

    Hi Susanne

    Thanks for reaching out.

    Do you have a public URL where we can take a look at what’s going on?

  2. 4 years, 8 months ago Susanne van Lieshout

    Hi Andrew,
    Thanks for your swift reply. I can’t send you an URL, because I’m still working in Under Construction Mode. I have replied to you in email with a screenshot of the slider on my site. (i believe I can’t send attachments in this thread right?)
    Is that helpful?
    Thanks, Susanne

  3. 4 years, 8 months ago Andrew Misplon
    Hi, I Work Here

    Hi Susanne, not a problem. Please, go to SettingsGeneral, are your WordPress and Site URL’s identical? It is possible to set up WP with those URL’s not being the same but it’s an edge case, not very common. What we sometimes see is one URL might be https and the other http, that’ll cause cross-domain issues like the dots problem you’re describing. If you’d like to send screenshots via the forum, please, upload to imgur.com or similar and send us the link. Screenshots can be helpful but in this case, it’s the source code and browser developer console I’d like to inspect.

  4. 4 years, 8 months ago Susanne van Lieshout

    Hi Andrew,
    Thanks. I have checked, my WordPress and Site URL’s are identical, https://buildlifeyoulove.com
    Here’s a screenshot of the sidebar with the slider and boxes: https://snipboard.io/NqgYml.jpg
    screenshot of source code (I doubt if this is what you mean :-/): https://snipboard.io/fIjUQW.jpg
    screenshot of settings of the sidebar slider: https://snipboard.io/iOxChp.jpg
    Susanne

  5. 4 years, 8 months ago Susanne van Lieshout

    screenshot of the slider appeared not to be working. try again: https://snipboard.io/07wUEz.jpg

  6. 4 years, 8 months ago Andrew Misplon
    Hi, I Work Here

    Thanks for the screenshots. If possible, please, temporarily take your site out of maintenance mode so we can take a look. I’m sure we’ll be able to assist from there.

  7. 4 years, 8 months ago Susanne van Lieshout

    Okay Andrew, I have taken it out of maintenance. Thanks.

  8. 4 years, 8 months ago Andrew Misplon
    Hi, I Work Here

    Thanks.

    The challenge is that theme styles are targetting list items and links in the sidebar at a global level meaning those styles impact lists and links in all widgets. You can try adding the following to CustomizeAdditional CSS to override.

    #secondary .widget li {
	background: none !important;
	box-shadow: none;
	margin: 0;
	padding: 0;
}

.sow-slider-base .sow-slide-nav a {
	color: #fcf4e9 !important;
}
  9. 4 years, 8 months ago Susanne van Lieshout

    Like magic! :D It’s fixed!
    Thanks Andrew. Now we both can check this box ;)
    Groetjes,
    Susanne

  10. 4 years, 8 months ago Andrew Misplon
    Hi, I Work Here

    Super, glad that helped :) All the best with your site.

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