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sitorigin widgets behave badly

9 years ago · Last reply by Alex S 9 years ago

Hi there,

I have experienced numerous problems with siteorigin widgets bundle crashing my site (actually, only ONE of my three sites!!!)

I have reinstalled the plugin and the web worked fine for a couple of hours then again – I see it in the admin page

Warning: call_user_func_array() expects parameter 1 to be a valid callback, function ‘siteorigin_panels_revisions_save_post’ not found or invalid function name in /www/doc/www.fiorita.cz/www/wp-includes/plugin.php on line 525

Usually it takes several hours or a day before the web stops completely

Please advise me on what I should do

I am using the latest version of WP and a Vantage Pro theme from you (also reinstalled it lately)

With best regards, Fiorita
www.fiorita.cz

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Replies

2
  1. Wayne Printer Todd 9 years, 7 months ago

    try the email support if you have premium license

  2. Alex S Staff 9 years, 7 months ago

    Hi Fiorita,

    As you’re a Vantage Premium user, you’re entitled to priority email support (you’ll get our much slower support on the forums :(). If you would like to make use of that, please follow the instructions found on this page. Please reference this thread.

    That’s really odd! That error shouldn’t ever happen (to the point where it’s typically another plugin causing it) and even if it does it shouldn’t crash your site. Just to clarify, do you have SiteOrigin Page Builder and the SiteOrigin Widgets Bundle both up to date?

    Would you mind running a plugin conflict test? If so, you can try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If the above doesn’t help, then you can also try temporarily switching to one of the default WordPress themes to see if, however unlikely, the issue is related to Vantage.

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