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SiteOrigin Woocommerce conflict?

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AR_StrengthCoaching
7 years ago · Last reply by Andrew Misplon 7 years ago

I was hoping to get some help. It looks like whenever I have Woocommerce activated Hero Images won’t work on my site. I went through all my plugins, deactivated them all and then reactivated them one by one to check which plugin was causing the problem. It’s definitely Woocommerce.

Without Woocommerce I can’t make sales, not a great time of year to be having this problem.

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  1. Andrew Misplon Staff 7 years, 2 months ago

    Hi, thanks for posting. To complete the test, deactivate all plugins except for SiteOrigin plugins and WooCommerce and see if the issue persists. If the issue persists, leave the plugin setup as directed in the previous sentence and switch to a default theme like Twenty Sixteen, does the issue persist? If so, view a page with a broken Hero and check the browser console for errors: https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors#Step_3:_Diagnosis

  2. Andrew Misplon Staff 7 years, 2 months ago

    (Here is a site with a Hero image and WooCommerce working: https://demo.siteorigin.com/corp/.)

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