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Hi there,
I wonder if you can help me. I use both page builder and SiteOrigin Widgets Bundle for my wedding website.My site isn’t loading, I’m able to update the content on the site, but I’m unable to preview the site. I would rather send the URL securely.
I’ve disabled all installed plugins both non-SiteOrigin and SiteOrigin and the issue is fixed albeit with out the formatting of pagebuilder. I’ve also cleared the caches after disabling the plugins.
I then re-installed each plugins one by one and the issue came back specifically when I added siteorigin widgets bundle.
Please help!! My wedding is very soon and I need to get the website out!
Thanks very much.
V
Hi Vb100,
Could you please clarify what you mean by preview? Hm. Do you currently have Wordfence installed? If you do, this is likely a WordFence issue. The issue is that it’s initially very strict so things like the Learning Mode do definitely help in resolving issues like this one. However, if you want to “skip” the learning process and just use your widgets you can do so pretty easily. Go to the affected widget and open it up, don’t get “blocked” yet. Instead open up another tab on WP AdminWordFenceLive Traffic and filter it by blocked traffic. Then make an adjustment to your button widget and you’ll get blocked. Go back to the Wordfence tab and press the whitelist param from FireWall button. This is 100% safe as the contents of the field are not at all close to what would be required for an XSS attack. (it’s really quite odd it would even suggest such a thing…).
Do you have a public URL where we can take a look at what’s going on? If you need to keep this URL private from other users, just select “Private Reply” on the bottom right of the comment box.
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Hi Vb100,
Just to clarify, by preview do you mean widget preview or live editor preview?
Would it be possible for you to create a temporary admin account for us so we can log in and take a look?
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Hi Vb100,
The issue with that page is the Google Maps widget. When that’s present the page has issues. It looks to be a custom widget so I would recommend contacting the developers about getting this fixed.
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