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SiteOrigin Widgets Bundle causing critical error on website

By oxforddigital, 4 months ago. Last reply by Andrew Misplon, 4 months ago.

Hello,

I’m getting a critical error message on our website.

There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems, please try the support forums.

Learn more about troubleshooting WordPress.

The admin email is as follows:

Hii!

WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

In this case, WordPress caught an error with one of your plugins, SiteOrigin Widgets Bundle.

WordPress version 6.7.2
Active theme: Twenty Twenty-Two Child (version 0.2)
Current plugin: SiteOrigin Widgets Bundle (version 1.66.0)
PHP version 8.1.31

I have troubleshooted and the error is not there when I disable the SiteOrigin Widgets Bundle.

Please let know if you have any questions and/or require additional information.

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 4 months, 10 days ago Andrew Misplon
    Hi, I Work Here

    Hi, thanks for posting your query.

    If you have access to your hosting control panel it would be great to get more information as to what has happened. You can do that by enabling debug and debug logging, recreating the error and then checking the error log file. That’ll list exactly what the issue is. For a step by step guide on enabling debugging, please see Page: Debugging in WordPress.

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